Conflicted: How Productive Disagreements Lead to Better Outcomes

by Ian Leslie

Conflicted by British journalist Ian Leslie is a thought-provoking look at what recent research says about arguments, mostly at a personal level, though public personalities and events are brought in to illustrate some of the main points. Disagreements, it turns out, make for better relationships, more accurate Wikipedia pages, and even helped in the discovery of DNA. The key, then, is to get better at having them. Leslie lays out some practical tips of how to achieve that, including the example of Nelson Mandela, who won over a sworn enemy by inviting him to tea.